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Thursday, January 7, 2010

Fast Talkers

I know that I’m fortunate that I am a cochlear implant user that can use the phone and is no longer afraid to answer it. I really do as well as most hearing people. Today I spoke with a person that spoke so fast I don’t know how anybody could understand her.


Really fast talking should be against the law. These people should be cited and fined for saying more than eight syllables per second and should not be allowed to work a business phone if they talk so fast you think they may be speaking in a different language.


When I could not understand the name of the company she was calling from, I felt like I was having flashbacks to the days when I started giving up on communicating on the phone. She wanted my business ID number, so I figured it was an employee of one of my clients and I had to make sure I knew who I was talking to before I gave out this sensitive information.


I gave in to something I now do only when I have to and told her I hear with cochlear implants and that I needed her to slow down. “Okay,” she said and then she said the name of her company again - and I missed it. Unh. I hate this. She explained what form she needed filled out and I got that. Did I have a fax number she could send it to? “Yes, I do,” I said and then I asked her again to tell me what company she was calling from. Out it came and I could practically see it speed past my ears and out of reach before I could make out what it was. Aaaaahhhhh! I was getting really frustrated, but I tried to keep a smile on my face and calmly asked her again to tell me the name of her company. Swish, there it went and I had to ask her again. I took a breath and politely told her I missed it again, could she please say it one more time and then I focused and hoped I would catch it this time. She said it again and slowed it down just enough that I got the first two words and I said, “Oh! it’s ____ _____ _____. Thank You.” What a relief.


This is the stuff that wears on my confidence. Fortunately there was quite a bit of the conversation that I did get, so I know that it wasn’t all me. Sometimes I wonder, can they really listen and hear as fast as they can talk?


Sunday, January 3, 2010

Ski Boots



It was a lot of fun skiing last Wednesday. The temperatures were great, not too cold or too warm so you weren’t sweating in your ski gear.


I hadn’t been skiing since the spring of 2008 when Paul and I were at Whistler. Also, I hadn’t used my own gear for several years choosing instead to rent when traveling a long ways and flying. Since my gear hadn’t seen a lot of time on the slopes, I figured it would be fine to use it at this local ski site.


When getting ready for our ski outing, Jana tried on her ski boots and discovered that they were too small. She decided to rent boots. When we got to Welch Village, Jana and I suited up and grabbed our gear, me with my boots, skis and poles and Jana with just her skis and poles.


We trudged up to the ski racks, leaving our skis and poles and then headed for the ticket window to purchase lift tickets and Jana’s rental boots. Jana discovered it was an all or nothing proposition with the rental of equipment. She had to get skis and poles too, as they would not adjust her skis to their boots. We decided that she would go get her rentals and I would take her skis and poles back to the car while she was getting set up.


I grabbed Jana’s skis and poles from the ski rack and headed back towards the parking lot. About six steps after leaving Jana, I heard a loud crack. While trying to figure out what made the noise, I glanced ahead of me and saw a weird shaped piece of white plastic skitter to a stop about ten feet in front of me. “Oh! My!” I said as I realized it was the toe of my right ski boot! Change of plans I thought as I picked up the toe of my boot and then promptly turned around to go tell Jana that I would be renting too.


She was just about to start filling out the form at the counter. I called her name and she turned around to look. Holding up the toe of my boot, I said, “Jana, I’m renting too!” She came over to see what had happened. We laughed a little and then decided we would both go back to the car to regroup.


About three steps outside of the rental building, the other boot started to crack up. Not wanting to leave any pieces of sharp plastic laying around, I stooped to pick up the chips as they fell. We turned the corner and walked a few more steps when the left toe went flying out in front of us. I began to wonder if I would have anything left on my feet when we found the car. Then the giggles started and every few steps I took, more of my boots fell off! We walked one aisle too far. As I was walking back between the cars, finally with my car in sight, the bottom fell out of my left foot. Feeling like I had nothing but stockings on my feet, we were finally there. I peeled off the remains of my ski boots. After the laughter, we made a new plan and headed back to the ticket office for a rental package.